Terms of Service
Last updated: September 16, 2026
These Terms of Service govern access to and purchases from our store, which is operated by nova-q. By using the website or placing an order, you agree to these terms and the policies published on the store.
Store Use
Customers may use the website only for lawful shopping and support purposes. Interference with store security, checkout, inventory, accounts, or other customers is prohibited. We may restrict access or cancel activity reasonably believed to be fraudulent, unlawful, or harmful.
Product Information
We aim to present product names, descriptions, images, prices, availability, and material purchase conditions accurately. Packaging or appearance may change because of supplier updates or screen display differences. Customers should review the product page and product label before use.
Product names, trademarks, logos, and imagery may belong to their respective owners and are used to identify products offered for sale. Unless expressly stated, nova-q is an independent retailer and is not the manufacturer or brand owner.
Orders and Pricing
An order is an offer to purchase. An order may be rejected, limited, or canceled before fulfillment because of inventory, pricing, address, payment, fraud, legal, or technical issues. If payment was captured for a canceled order, the amount will be refunded to the original payment method.
Prices, discounts, taxes, shipping charges, and the final total are displayed before payment. Customers are responsible for providing accurate billing, contact, and shipping information.
Shipping and Returns
Normal processing time is 0 to 1 business days and estimated transit time is 0 to 1 business days for eligible United States orders. The normal estimated total delivery time is 0 to 2 business days. Order cut-off time is 2:00 PM Pacific Standard Time (GMT-08:00). Full conditions are stated in the Shipping Policy. Return and refund eligibility, costs, and timing are stated in the Refund Policy.
Intellectual Property
Store-created website text, layout, and graphics are protected by applicable intellectual-property laws. Third-party names, trademarks, logos, product images, and other materials remain the property of their respective owners. No permission is granted to copy or misuse protected material.
Limitation of Liability
To the maximum extent permitted by law, nova-q is not liable for indirect, incidental, special, punitive, or consequential loss caused by website misuse, product misuse, carrier delay, third-party services, or events outside reasonable control. Nothing in these terms excludes rights or liability that cannot legally be excluded.
Changes
These terms may be updated when store operations, legal requirements, payment practices, shipping rules, or website features change. The current version applies when published on the website.
Contact
nova-q
Email: support@nova-q.shop
Phone: 3152755675
Business address: 105 Dabney Ave, Bessemer, Alabama 35020, United States